Privacy Policy

At PrimeSystems AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered services for your business.

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and business details
• Business Information: Company name, industry, website URLs, and service requirements
• Usage Data: How you interact with our services, including chat logs and call recordings (with consent)

We use the information we collect to:

• Deliver and improve our AI services for your business
• Communicate with you about your account and services
• Process payments and manage subscriptions
• Provide customer support and troubleshooting
• Train and improve our AI models (with appropriate safeguards)

We implement appropriate security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest
• Access Control: Strict access controls limit who can view your data
• Regular Audits: We conduct security reviews and updates
• Data Retention: We keep your data only as long as needed to provide services

We may share your information with trusted third parties who help us deliver our services:

• AI technology providers (for AI processing capabilities)
• Payment processors (for billing)
• Hosting and infrastructure providers

We require all third parties to protect your data and use it only for the purposes we specify.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: